We have an exciting opportunity for someone who wants to make a difference in the lives of others as the Operations/Volunteer Manager. You will be helping us create “A World without Loneliness” for older adults in the communities we serve.  If you consider yourself as someone who can successfully manage a fast-paced environment, enjoys fun events, and be mission-driven, this job is for you. We are a small but mighty staff, with a dedicated board of directors, and over 150+ volunteers. Our focus is on supporting older adults aging in place through free medical and companion transportation, Friendly Caller, Friendly Visitor, and Handy Helper programs.

Requirements: 3+ years’ experience in the nonprofit or professional world with knowledge of responsibilities, systems, and procedures. Must be tech savvy (Google Calendar/Docs, MS Suite) with the aptitude to learn new platforms quickly. Have excellent interpersonal and communication skills, especially with older adults and volunteers. Bachelor’s degree preferred.

1. Supervise day-to-day management of the SC office as the central figure.
2. Update and Maintain SC Calendar of Events for staff, BOD, and volunteers
3. Support the Executive Director with administrative tasks, the compilation of the BOD meeting
   reports, committee reports, and the Annual Report.
4. Attend meetings for the Executive Director when she is unable to attend
5. Serve as point of contact for all vendors (copier, printers, phones, computer repair).     
6. Manage and order office supplies, computer software, and all printed materials.
7. Run Credit Card Readers for donations.
8. Organize and run Volunteer Newsletter “Mail-outs” with the staff and volunteers.

1. Report regularly to the Executive Director regarding the overall status of volunteer programs.
2. Maintain an effective system of communication within the office and among volunteers.
3. Collaborate with BOD volunteer Co-chairs regarding service programs and attend meetings,
   run reports and schedules, as needed.
4. Create and maintain practices to recruit, attract, and train potential volunteers.
5. Work with the Congregational Advisory Council (CAC) to coordinate volunteer recruitment, client referrals, and event awareness from supporting congregations.
6. Establish regular volunteer meetings and volunteer training sessions.
7. Maintain tracking volunteer statistics and report findings monthly.
8. Represent Shepherd’s Center to various sponsoring organizations, groups, government agencies, civic organizations, and similar groups. When appropriate, recruit volunteer leaders to represent the SC in the community.
9. Ensure that services are carried out in compliance with applicable laws and regulations and are based on the highest ethical standards of conduct, including maintaining client confidentiality.
10. Other duties as may apply.