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Volunteer Manager
Posted: 01/02/2026Are you looking for an opportunity that will impact the lives of older adults and make a difference in your community? Here at the Shepherd’s Center of Northern Virginia (SCNOVA), we have a vision of “A world without loneliness through transforming aging into an empowering experience.” Our mission is to promote independence and well-being by offering free volunteer-led medical and companion transportation, social and wellness events for connection, educational programs, and volunteer opportunities. We are a small but mighty staff, with a dedicated board of directors, and over 200 volunteers who help us get the job done!
Position Duties and Responsibilities:- Manage and enhance SCNOVA’s existing volunteer programs and develop new volunteer opportunities, in collaboration with the staff, volunteers, and Board of Directors.
- Create and maintain practices to recruit, attract, and train potential volunteers.
- Maintain an effective system of communication with volunteers, including regular meetings and training sessions. Update volunteer interactions and program records in the management system/CRM.
- Serve as the daily transportation lead. This program requires management of office volunteers, driver volunteers (who self-select rides), participants, and general public inquiries. Ensures data/reporting accuracy.
- Represent Shepherd’s Center to various sponsoring organizations, groups, government agencies, civic organizations, and similar groups. When appropriate, recruit volunteer leaders to represent SCNOVA in the community.
- Collaborate with staff to ensure cross-promotion and support of programs and organizational goals, including social media campaigns. Organize and participate in any mail-outs with the Communications Manager and volunteers.
- Provide vendor and program management, including invoicing, budgeting, bill pay, and reporting.
- Ensure that services are carried out in compliance with applicable laws and regulations and are based on the highest ethical standards of conduct, including maintaining client confidentiality.
- Other duties, as may apply.
Location, Schedule, and Compensation: This is a full-time position, offering compensation of $23-$25 per hour, commensurate with experience. Conveniently located in Vienna, Virginia, this position requires the employee to be in the office, with one work-from-home day. Hours are Monday-Friday, 9:00 am – 5:00 pm, some events may require evening or weekend attendance. This position is at-will with no health benefits. Offering 401k with employer contribution; 11 paid holidays, plus PTO.
Requirements: 3+ years’ experience in the nonprofit or related professional environment with knowledge of volunteer management, best practices, systems, and procedures. Fluency in MS Office is a must, with the aptitude to quickly learn new technology platforms. Requires excellent interpersonal, organizational, and communication skills. Bachelor’s degree or equivalent work experience required.
How to Apply: Send a resume and cover letter to director@scnova.org with the position title “Volunteer Manager” in the subject line. SCNOVA is an equal opportunity employer.
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